Google Play Store: error retrieving information from server df-dferh-01
I have an Amaze 7 Android tablet. It is an old tablet with Android 4.1.1. The Hongkong based manufacturers of this tablet have vanished, and there are no updates for years. Most of the time it freezes. I tried lots of suggested solutions. Even tried to flash a custom ROM. But there is no custom ROM for this tablet.
Recently I did a Factory Reset on this tablet. Then When I tried to use Google Play Store to install new apps, the above error popped up. So I searched the internet by googling & bing-ing.
If you search the internet for a solution for this error, you see the following type of answers. There are so many articles that explain the same.
Clear cache and data from Play Store:
1. Open the device Settings app Settings.
2. Tap Apps & notifications and later See all applications.
3. Scroll down and tap Google Play Store Google Play.
4. Tap Storage and later Clear cache.
5. Then tap Clear data.
6. Re-open the Play Store and start the download again.
Restart your device:
After clearing the cache and data from the Play Store, if you still can't download apps, restart the device.
1. Press & Hold down the Power button until the menu appears.
2. Tap Power Off or Restart if this is an option.
3. If necessary, press and hold the power button until the device turns on again.
Reference Google Play Help
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